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- Online Support: From comprehensive knowledgebases and FAQs to cutting-edge white
papers, our Online Support gives you the help when you need it.
- e-mail Support: Our Online Support
enables you to e-mail your questions to our Technology
Consultants and receive responses. It is
offered free of cost to registered partners and
customers.
- Offline Support: Enterprise Optimus
is shipped with a free help guide that conducts you through
the product.
- Free Maintenance: Free Monthly maintenance is offered for the first 6 months.
Quarterly Maintenance thereafter is available at a nominal
charge.
- Upgrades: Periodic upgrades and
updates are offered at no additional charge to partners and
end users.
- Documentation: An elaborate
documentation in the form of user and product manuals is
provided.
- Distinct style of Implementation:
An exclusive documentation, in a chronological sequence,
commencing with the systems study and culminating in Test reports of our QA team is furnished.
- Training: Free training is provided
as part of product implementation package.
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