Construction Industry is a process-oriented industry in which level of automation is pretty low. Due to increase in competition and customer demand, the construction companies are forced to take up this path of restructuring so that they can better respond to various internal and external environmental factors. Lets examine the critical success factors associated with the industry.

• Technology Affinity: Process automation is regarded as the best way to enhance construction activities to yield efficiency, effectiveness and business performance. Software is the only enabler.
• IT Investment: The degree to which the investment in IT is yielding returns is also important. There are innumerable cases of construction companies leapfrogging into the technology domain with wrong solution and then incurring heavy losses due to non-compatibility.
• Project Management Maturity: Maturity of the company regarding projects is an important factor. Due to inherent uniqueness of the construction projects, its necessary for the companies to replicate successful processes.
• Client Relationships: Most of the construction companies have repeat orders from clients. Its very important to have an excellent relationship with the clients in order to get new projects from them. The three important parameters are risk management, change management and timely delivery.